Case Study / Housing Disrepair
Secures Compensation After Suffering Leaks, Damp, Mould, and Defective Windows?
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Is your Housing Association not fulfilling their legal obligations? We can help!
The extent of the issue
KA, a tenant in London, faced serious disrepair in her home, including drainage issues, a falling-apart kitchen, lack of ventilation, and severe mould problems. Despite her efforts to resolve the situation with her housing association, the issues were left unaddressed.
How we helped
After instructing Tenancy Advice Service, we acted swiftly ensuring a rapid settlement. As a result, KA was awarded £14,200 in compensation, and repairs were agreed to be completed within 90 days.
A few words from our client
“I would like to thank the Tenancy Advice Service team for representing me on my disrepair case which was concluded this week. My experience with Tenancy Advice Service was professional, direct and transparent, my contact point was Rebecca Barnes who was polite and understanding, her communication was fantastic and I always felt I was given the chance to be part of the decision making. I would recommend Tenancy Advice Service especially Rebecca” – KO
