Case Study / Housing Disrepair
JC Secures £11,803 Compensation After Living with Rat Infestation and Structural Issues
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Rat infestations aren’t fun to deal with, if you have done the right thing to address an issue with no response, we can help.
When the housing association fails
JC, a tenant in Preston, endured a rat infestation, wood rot, and serious structural issues in the property, making it unsafe to live in. Despite ongoing complaints, the housing association failed to make necessary repairs.
Despite raising complaints over several years, no meaningful action was taken by the landlord. MM instructed Tenancy Advice Service in March 2023, and our team quickly initiated a housing disrepair claim.
Sending a letter of claim
After instructing Tenancy Advice Service, we quickly took action, sending a Letter of Claim and arranging an inspection. This led to a successful settlement with the housing association.
Key Outcome:
- £11,803.46 compensation awarded
- Repairs agreed to resolve the serious disrepair issues
How Tenancy Advice Service has helped
This case highlights our commitment to securing significant compensation and holding landlords accountable for their responsibilities.
