Case Study / Housing Disrepair
Justice for Tenant with Dangerous Disrepair: A Persistent Pursuit for Fair Compensation
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Some landlords think they can rent out their property and leave it, but they still have a duty. We can remind them of their responsibilities.
A dismissive offer turning into a claim to court
Our client came to us in a frustrating situation. Their rented property was in serious disrepair, including a dangerous, lop-sided tree that posed a daily safety risk. Despite repeated complaints, the landlord failed to take meaningful action. To make matters worse, the landlord attempted to resolve the issue with a mere £750 offer, completely dismissing the severity of the disrepair and the risks involved.
Our client knew they deserved better — and we agreed. We stepped in, thoroughly assessing the property’s condition and gathering all the necessary evidence to support the claim. After extensive back-and-forth with the landlord and their representatives, who were stubborn on their initial low offer, we took decisive action and issued the claim to court.
Thanks to our persistence and a strong case, we were able to successfully settle the claim for £1,500, which was double the original offer. Most importantly, our client was finally heard, and justice was served.
A few words from our client
“Dealt with my case accordingly and swiftly. Asked how I was during the process the whole team was very respectful happy with outcome. Would highly recommend. My advisor was a woman called Saba she is brilliant and very helpful.”
