Case Study / Housing Disrepair
RT Secures Justice After Other Solicitors Refused Her Claim
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We will review every case, even those that other firms may have turned down. Tenancy Advice Service is here to help you.
Facing severe disrepair and your ask for help being rejected.
RT, a tenant in Gateshead, struggled with severe disrepair issues in her home, but after facing rejection from other solicitors, she turned to Tenancy Advice Service for help. We took on her case, determined to secure not only compensation but also the proper repairs she and her family deserved.
Given the special needs of her children, we successfully negotiated a decant arrangement, ensuring they were moved temporarily so that repairs could be completed without disrupting their lives.
Completing a full case review
Tenancy Advice Service took on her case, and managed to secure her compensation and ensured repairs were agreed and will be completed, addressing significant disrepair issues in her home.
This case highlights our commitment to going the extra mile for clients, ensuring that their homes are not just repaired, but repaired correctly. RT’s case was about more than just compensation; it was about holding the landlord accountable and making sure her family’s needs were prioritised.
A few words from our client
“Tenancy Advice Service took on my case when another, bigger company refused. It was never about money; it was about my landlord admitting I had a damp issue and actually fixing it and not bodging it. My claim was settled for £3,750, and I’m really happy with the outcome. Shah Ali was fantastic and talked me through anything I was unsure of. I wouldn’t hesitate to recommend them to anyone. Fab service!”
— RT
