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Housing Disrepair
In the UK, landlords have a legal obligation to maintain the structure and exterior of a property. We cover all areas of Housing Disrepair claims.

Make a Nuisance Claim under the Environmental Protection Act (EPA) in England & Wales:

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Introduction – Why Illegal Eviction Matters in 2025
Illegal eviction remains one of the most serious breaches of housing law in England and Wales. Despite clear legal protections, thousands of tenants are unlawfully forced out of their property each year. With the cost of living crisis, rising rents, and the upcoming abolition of Section 21 “no fault” evictions under the Renters Reform Bill 2025, reports of unlawful evictions are increasing.
Landlords who bypass the court process—by changing locks, threatening tenants, or removing belongings—commit a criminal offence under the Protection from Eviction Act 1977. Victims not only have the right to return to their homes but may also claim significant compensation for distress, loss, and financial hardship.
As SRA-regulated eviction solicitors with over 20 years’ experience, we act nationwide to secure justice for tenants who have been illegally evicted. Our service is offered on a no win, no fee basis where claims have legal merit. If successful, we recover our costs from the landlord, and you keep 75% of any damages awarded.
Emergency eviction helpline for further advice: 0333 0906 788
Available 24/7 for urgent injunctions in London, Manchester, Birmingham, Cardiff, and across England & Wales.
Illegal eviction occurs when a landlord, agent, or third party removes a tenant from their property without following the proper legal process. The law is clear: only a court bailiff or High Court Enforcement Officer can lawfully evict a tenant after a possession order is granted.
Legal Definition
Under the Protection from Eviction Act 1977, it is a criminal offence to:
In Wales, the Renting Homes (Wales) Act 2016 provides the same protection for “occupation contract-holders.”
Criminal vs Civil Liability
Lawful Eviction – Step by Step
Illegal Eviction – Examples
Case Example (London County Court, 2023):
A tenant was locked out by their landlord due to 6 weeks’ arrears. No notice or court order was served. The tenant obtained an emergency injunction to regain entry the same day and later secured £18,000 compensation for unlawful eviction and harassment.
Tenants are often unsure whether their landlord’s actions amount to unlawful eviction. Common red flags include:
If any of these apply, you may have a valid illegal eviction claim.
1. Contact a Solicitor Immediately
Illegal eviction cases move fast. We can:
2. Gather Evidence
3. Report to Local Authority or Police
Local councils have housing enforcement officers with power to prosecute landlords.
may also assist where there is harassment or breach of peace.
We represent clients across England & Wales. Our team acts urgently in:
If you search “illegal eviction solicitors near me,” you’ll find our firm prepared to act on short notice.
Case Study 1 – Manchester:
A tenant with three children returned home to find locks changed. The landlord cited arrears. Our solicitors obtained an emergency injunction within 6 hours, re-entry was granted, and the tenant later received £12,000 damages plus costs.
Case Study 2 – Birmingham:
A student tenant in shared housing was harassed by the landlord with daily unannounced visits. After locks were changed, our team issued proceedings. Court awarded £9,500 compensation for unlawful eviction and harassment.
Case Study 3 – London:
Tenant forced out during ongoing disrepair claim. We secured an injunction, pursued damages, and the landlord settled for £20,000 plus legal costs.
Expert Housing Solicitors
Years of experience helping tenants across England and Wales win fair outcomes.
Nationwide Support
Wherever you are in England or Wales, our team can handle your claim.
Clear, Friendly Advice
Plain-language guidance at every step — no jargon, no confusion, just practical support.
Fast, Proactive Service
We act quickly to protect your health and living conditions, pushing landlords and councils to take action.
Illegal eviction is not only unlawful — it’s time-sensitive. Every hour counts if you’ve been locked out of your home or unlawfully forced to leave. The law gives tenants powerful remedies, but only if they act quickly.
At Tenancy Advice Service, we provide 24/7 emergency support for tenants across England and Wales who have been unlawfully evicted. Our eviction solicitors can apply to court for emergency injunctions within 24 hours, helping you regain entry to your home the same day in many cases.
We work on a No Win, No Fee basis where the case has merit, meaning:
Immediate Checklist for Tenants
If you’ve been illegally evicted:
Can I Go Back Into My Property Myself?
Yes, tenants have a right to re-enter their home if unlawfully excluded. However, this should be done carefully with solicitor guidance. To make sure you don’t feel unsafe, and for evidence purposes we usually recommend applying for a court injunction instead of forcing entry yourself. Do not re-enter if you feel unsafe or have been threatened with physical violence until you have an injunction
An injunction is a court order requiring the landlord to let you back into your property immediately.
How We Apply for an Injunction
Case Example – London, 2024:
A family was locked out at 9pm with belongings still inside. Our solicitors applied for an emergency injunction the next morning. The court ordered the landlord to restore access the same day. Compensation claim followed, awarding £15,750 plus legal costs.
Costs of Injunctions
We offer fixed fee and CFA (no win, no fee) arrangements. Initial advice packages start at £100 + VAT, with most costs recovered from the landlord if successful.
Illegal eviction is not just a civil matter — it’s a criminal offence.
Protection from Eviction Act 1977 (England)
Landlords who unlawfully evict tenants face:
Renting Homes (Wales) Act 2016
In Wales, landlords must serve correct occupation contract notices (RHW16, RHW173, RHW182). Failure = unlawful eviction.
Who Prosecutes?
Why Criminal Prosecution Helps Tenants
If you’ve been illegally evicted, you may claim damages (compensation) through civil court.
Types of Compensation
Case Example – Birmingham, 2023:
Tenant evicted without notice, belongings placed on street. Court awarded £22,500 compensation including aggravated damages due to landlord harassment.
A statutory nuisance is any condition that unreasonably interferes with your ability to use and enjoy your home, or that negatively affects your health.
Yes. Illegal eviction is a criminal offence. They should protect you and may intervene, though some cases are referred to local housing enforcement.
Yes — rent obligations continue until tenancy ends lawfully. But compensation often outweighs arrears, and landlords may lose their rent claim.
Often, yes. Emergency injunctions can be obtained within 24 hours.
You may still claim compensation if eviction was unlawful. Limitation period is 6 years for civil claims.
Each scenario has unique legal strategies, but the principle is the same: no eviction without a court order.
20+ years’ specialist experience in housing law.
SRA-regulated solicitors – you’re protected by strict professional standards.
No Win, No Fee – we only take 25% of compensation if we succeed.
Emergency response – injunctions within 24 hours.
Nationwide coverage – London, Manchester, Birmingham, Cardiff & beyond.
Fixed fees available – starting at £100 + VAT for initial advice.
If you’ve been unlawfully evicted, don’t wait. Acting quickly is the difference between losing everything and regaining your home with compensation.
Call 0333 0906 788 – 24/7 emergency eviction line
info@tenancyadviceservice.co.uk
Upload your documents securely for same-day review.


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Rated 4.8 / 5 Based on 120 reviews
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Rebecca kept me informed all the way through I would recommend sls solicitors ty for everything you have done for me
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Absolutely amazing from start to finish of my claim! Kourtney and Kaitlin were honestly so helpful and I can’t thank them enough for all they have done
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I dealt with Emilee from sls she took my case on as was absolutely brilliant very polite and very helpful if i need help anymore i would in no doubt recommend sls solicitors limited for housing disrepair she was fantastic
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Very helpful all the way through Mohammad safyan i appreciate all you did with helping me win my case. I will be highly recommending sls to anyone in need. Thank you for a professional experience
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After years of suffering with mouldy broken windows and a kitchen that was beyond repair i contacted SLS solicitors who gladly took on my case and won i now have a new kitchen and double glazed windows i also obtained compensation my solicitors saba and the second solicitor safiyan who closed the case left no…
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Sls solicitors have been a great help with my eviction of my tenant from the start they have been professional and have kept me updated throughout the process massive respect to the whole team at sls solicitors especially aneesa who has been fantastic thank you so much for what you have done for me i…
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Amazing service with my housing disrepair claim. Rebecca and the whole team was amazing from start to finish. Highly recommend
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Never been in a situation to need a solicitor before and so it was very scary for Me. But every prison I’ve spoken to at sls solicitors have been excellent. Very professional, and caring, and everyone has been so kind to explain everything making sure i understand.
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Very professional and organised for housing Disrepair claim. I would highly recommend if you’re struggling with your landlord or have any concerns regarding disrepair. Big shout out to Shah!
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Emily Jordan is who you want to represent you in these matters. My disrepair had been affecting my mental health and Emily was empathetic to this and battled to ensure I received all works to be completed and additionally what I wanted to settle the case for. Every encounter was respectful and she was always…
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SLS took on my case when another, bigger company refused. It was never about money, it was about my landlord admitting I had a damp issue and actually fixing it and not bodging it. My claim was settled for £3750 and I’m really happy with the outcome, Shah Ali was the person who dealt with…
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I worked with Emily Jordan at SLS solicitors and it was the best experience I have ever had when it comes to solicitors. She made me feel very comfortable throughout my whole case, a very kind and understanding woman she listened to all my concerns and guided me in the right direction of where I…
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Amazing team and lovely staff!! Very happy I chose SLS they’re so friendly and help you through each step of the claim. Highly recommended and very happy
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Thank you so much SLS Solicitors for helping me with my case with my landlord. They are brilliant and helpful and excellent customer service even when my mood has been a nightmare due to repairs and being let down by the workmen. My caseworkers helped me to clam down and see the thing’s clear
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Good morning I am writing this review to let you know what an absolute amazing paralegal kaitlin is. She has been absolutely brilliant at every step of getting the payout sorted for my claim. Her level of customer service is unparalleled and she truly is an asset to your company. I can be a bit…
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I am a landlord and had a very difficult situation with one of my tenants who just stopped paying their rent. SLS were both professional and very supportive. They took the weight of this situation off my shoulders. I’ve just got back from the local County Court and can report that the hearing went smoothly…
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Very happy with the service I recieved from this company. They were open, honest and very efficient. My case Solicitor, Emily Jordan worked miracles for me. She kept me informed of all progress and was in general superb. Thanks Emily. I would recommend this firm to anyone.
Illegal eviction claims succeed or fail depending on timing, preparation, and the specific facts of each case. Many tenants don’t realise they can still claim months or even years later, while landlords often don’t understand that even “grey area” removals (family, lodgers, no written tenancy) may fall foul of the law.
Example:
Landlord gives a lodger 2 weeks’ notice, but after 5 days changes locks. Tenant wins compensation of £3,500 for unlawful eviction.
Key Point: The sooner you act, the stronger your case. Evidence fades quickly.
Our national team of expert solicitors are here to support you in your tenancy challenges to put things right. Start your case with us today.
Start CaseWe’ve compiled the most common questions tenants in England & Wales ask:
Unless you gave clear written notice, they must still go through court. Otherwise, it’s unlawful.
Yes. If you lawfully occupy, you can regain access. Always document and call police if threatened.
Police sometimes wrongly see it as “civil.” Remind them illegal eviction is a criminal offence under the Protection from Eviction Act 1977.
Yes. Compensation is still claimable for the period of distress, homelessness, and loss of belongings.
Typical awards range from £2,000 – £20,000, depending on:
No. Utility cut-offs are harassment under the Protection from Eviction Act.
No. Verbal or implied tenancies are legally binding.
You have fewer rights, but landlords must still give reasonable notice and cannot use harassment.
They may face fines, criminal record, or imprisonment. You can still bring a civil claim for compensation.
Sometimes, but many tenants use No Win No Fee solicitors because it’s faster and more certain.
Our focus is primarily tenant protection in unlawful eviction claims.
If the eviction was unlawful, liability remains. You may claim against the previous landlord.
Courts take this very seriously. Damages are usually higher, and criminal prosecution is likely.
If you were threatened or misled, the surrender may be invalid. You can still claim.
Yes. Fixed-term student contracts are enforceable.
Injunction: 24–72 hours.
No. Under No Win No Fee, you pay nothing if unsuccessful.
You can claim for replacement value + emotional distress.
If you had exclusive possession and paid rent, the law usually treats you as a tenant.
Yes. Emergency accommodation costs are recoverable.
Here to help
Our national team of expert solicitors are here to support you in your tenancy challenges to put things right. Start your case with us today.
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Our team of tenancy law experts will help you navigate your way through the sometimes complex process of litigation against your tenant or landlord.
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Every day matters. The sooner you contact us, the faster we can:
0333 0906 788 – 24/7 emergency eviction line
info@tenancyadviceservice.co.uk
Upload documents securely for same-day review
Our national team of expert solicitors are here to support you in your tenancy challenges to put things right. Start your case with us today.
Start CaseIllegal eviction is one of the most distressing situations a tenant can face. Being locked out of your home, having belongings removed, or facing harassment from a landlord can leave tenants homeless overnight. But under the Protection from Eviction Act 1977 (England) and the Renting Homes (Wales) Act 2016, landlords must follow propert legal procedure.
No landlord can legally remove a tenant without:
Anything less is unlawful. The good news is that tenants have strong legal protections and remedies, including injunctions, reinstatement, and compensation.
1.1 Secure Evidence Immediately
Courts want proof that the eviction was unlawful. Collect:
See our Tenant Evidence Guide for templates.
1.2 Contact the Local Authority
Your council’s Tenancy Relations Officer (TRO) can prosecute landlords for harassment. Local authority guidance:
1.3 Apply for an Emergency Injunction
If you’re locked out, apply to the county court on Form N244:
Solicitors can often obtain an order the same day. Once granted, the landlord must hand back keys immediately.
1.4 Follow the Pre-Action Protocol
The Pre-Action Protocol for Housing Conditions and Unlawful Eviction requires:
2.1 Issuing the Claim
Two main routes:
See also: Eviction Process – Step by Step.
2.2 Timelines
2.3 Remedies
3.1 “Tenant Abandoned Property”
Unless you surrendered keys or signed a surrender deed, this is rarely valid.
3.2 “Excluded Occupier”
If you had exclusive possession (your own room/flat), you’re a tenant — not a lodger. See our Types of Occupiers Guide.
3.3 “Rent Arrears”
Rent arrears never justify eviction without a court order. Landlords must use Section 8 eviction.
See also:
Our services are provided across the entirey of England, Wales, Scotland and Northern Ireland. Our national team of award winning solicitors are here to support you every step of the way.
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Yes — doing so without a court order is a criminal offence under the Protection from Eviction Act 1977. It qualifies as illegal eviction. landlordstudio.com+7GOV.UK+7The Sun+7Age UK+5Shelter England+5GOV.UK+5GOV.UK+6Wikipedia+6Lawhive+6
Landlord actions like utility disconnection, refusing access, threats, or lockouts without court procedures are harassment and criminal offences. Shelter England+4GOV.UK+4Shelter Cymru+4
No. Only court-appointed bailiffs or enforcement officers may lawfully remove a tenant after a possession order. Shelter England+15Shelter England+15Lawhive+15
Contact your local council, legal advisor, or Shelter for immediate support and consider an emergency injunction. Lawhive+3GOV.UK+3The Sun+3
File a Form N244 application with supporting evidence (photos, texts), and ask the court for an immediate injunction to regain access.
Yes — cutting off utilities to force someone to leave is illegal harassment under the Protection from Eviction Act. Shelter England+1Legal Choices+8GOV.UK+8Shelter England+8
No — you are protected if you have exclusive possession even without a written agreement; verbal or implied tenancies are recognised.
Section 8 requires specific grounds for possession; Section 21 is no-fault but must still lead to a court order before eviction. Laceys Solicitors+6Wikipedia+6Wikipedia+6
Yes — serving a Section 21 shortly after a valid improvement notice may be invalid if the landlord acted retaliatory. Wikipedia
It can be — evicting someone for complaining about repairs is retaliatory and unlawful, especially under new protections proposed in the Renters’ Rights Bill. WikipediaThe Week+5GOV.UK+5The Times+5
Typically between 3–12 months, depending on case complexity and court backlogs.
Claims may include general damages, special losses (accommodation, belongings), and sometimes aggravated or exemplary damages. GOV.UK+14Shelter England+14The Week+14
Yes — councils can bring criminal charges for harassment and unlawful eviction. GOV.UK
Yes — the Bill aims to abolish “no-fault” evictions and introduce stricter grounds and notice period. Wikipedia+10GOV.UK+10MoneyWeek+10
You can ask the court to issue a warrant of possession, enabling bailiff or HCEO enforcement. British Landlords Association
Yes — police may intervene in real time, recognizing eviction without court order as a criminal act. LawhiveShelter England
Generally yes — rent still accrues unless tenancy is lawfully ended, but compensation often covers such arrears.
If eviction is unlawful or process was flawed, courts may suspend eviction and allow you to stay.
Emergency protocols don’t override eviction laws — lockouts still illegal even during emergencies.
You have fewer rights but still enjoy protection against threats, lockouts, or harassment without reasonable notice.
No — expired notices have no force. You still need a possession order before eviction.
Yes — courts recognise informal agreements based on conduct as binding, conferring eviction protections.
Yes — emotional distress is compensable, even if eviction wasn’t fully processed.
Within 6 years — Limitation Act 1980 applies to civil claims for eviction-related damages.
Government or Shelter offer notice-checker tools — incorrect form or timing invalidates the notice. Age UKThe Week+3Citizens Advice+3Wikipedia+3
Not under new reforms — indefinite periodic tenancies with restricted grounds are likely to become standard. The Week+1
Yes — courts may delay or suspend eviction under Equality Act considerations or public law defences.
Yes — landlord must apply separately after possession order to proceed with enforcement.
That is also illegal — only bailiffs may legally force entry after court order.
Yes — failure to provide required documentation can invalidate notices and rivals an eviction claim. MoneyWeek+15Citizens Advice+15Age UK+15Lawhive+3Wikipedia+3British Landlords Association+3Citizens Advice+3Wikipedia+3GOV.UK+3
Programs like the Housing Loss Prevention Advice Service offer advice; formal right to counsel is being explored in law reform discussions. Wikipedia+1
Yes — but pro se tenants risk drafting errors. Solicitor-led claims tend to achieve better compensation and faster injunctions.
No — awards are not capped and reflect case severity; exemplary damages can further penalise landlords.
If homelessness results, councils have a duty to assist where tenant is not at fault. Citizens Advice
Yes — agents act on landlord’s behalf, so the offence remains the landlord’s liability.
Proposed reforms allow pet requests; landlords must not unfairly withhold – but eviction laws remain unchanged.
Courts may find the surrender invalid if coercion or harassment was involved.
Rent Repayment Orders are different — used under Rent Act offences, not typically for eviction; compensation is the suitable remedy for illegal eviction.
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Our national team of expert solicitors are here to support you in your tenancy challenges to put things right. Start your case with us today.
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